a. The Website may update, amend, or modify these Terms of Use from time to time. Users are responsible for periodically checking the Terms of Use to remain compliant with these terms.
a. By accessing the Website and using it, you ("Member," "You," "Your") indicate that you understand the terms and unconditionally & expressly consent to the Terms of Use of this Website. If you do not agree with the Terms of Use, please do not click on the "I AGREE" button. Users are advised to read the Terms of Use carefully before using or registering on the Website or accessing any material, information, or services through the Website. Your use and continued usage of the Website (irrespective of amendments made from time to time) shall signify your acceptance of the terms of use and your agreement to be legally bound by the same.
a. The Website is an internet-based portal accessible on the World Wide Web, Application, and other electronic media and provides life guidance content, reports, data, telephone, video, and email consultations (hereinafter referred to as "Content"). The Website offers "Free Services" and "Paid Services" (Collectively referred to as "Services"). Free Services are easily accessible without becoming a member; however, for accessing personalised guidance services and/or receiving additional Content and access to Paid Services, you are required to register as a member on the portal. By registering for Paid Services, a Member agrees to:
i. Provide current, complete, and accurate information about themselves as prompted to do so by the Website.
ii. Maintain and update the above information as required, ensuring the information remains current and complete.
a. Users of the Website must be individuals who can form legally binding contracts under the Indian Contract Act, 1872. Minors under the age of eighteen (18) in most jurisdictions are not permitted to avail of the services provided on the Website without a legal guardian in accordance with applicable laws. The Website will not be held responsible for any misuse that may occur by virtue of any person, including a minor, using the services provided through the Website.
b. To avail of the services, users will be directed to Register as a Member on the Website, whereby users agree to provide updated, current, and accurate information while completing the sign-up form. All information provided to the Website and all updates thereto are referred to in these Terms of Use as "Registration Data."
c. An account can be created through the Website ID (Your Phone Number) and password (OTP) or another login ID and password, including a Facebook, Gmail, or any other valid email ID. Users represent and warrant that all information provided is current, accurate, and complete and that they will maintain the accuracy and update the information as needed. Use of another user's account information for availing services is expressly prohibited. If it is found that the information provided on the Website is inaccurate, incomplete, untrue, or not current, the Website has the right to suspend or terminate the user's account and restrict/refuse the use of the Website by such users in the future.
d. The right to use this Website is personal to the user and is not transferable to any other person or entity. Users are responsible for protecting the confidentiality of their passwords and other information required for registration. Users are fully responsible for all activities that occur under their accounts with the Website. The Website cannot and will not be liable for any loss or damage arising from the user's failure to maintain secrecy and confidentiality. Users shall notify the Website immediately if they become aware of any unauthorised use of their accounts or breach of any security.
e. Users availing any service will be informed whether the service rendered is personal to the Website or available from a third party. The Website shall have no control or monitoring over information disseminated to any third party via the Website.
f. Users agree, understand, and confirm that their personal data, including, without limitation, details relating to debit cards, credit cards transmitted over the Internet, may be susceptible to misuse, hacking, theft, and/or fraud, and that the Website or the Payment Service Provider(s) have no control over such matters.
g. The Website does not permit the use of the Services by any User under the following conditions:
h. FEATURE "CALL WITH Astrologer" The Website provides certain services available through telecommunication with Astrologers and other experts listed and enrolled with the Website. By agreeing to these Terms of Use, you also give your unconditional consent to the Website to arrange a call with you on your mobile number, even if your number is on the DND service provided by your mobile service provider.
The Website and any individual websites that may be available through external hyperlinks are private property. All interactions on this Website, including guidance and advice received directly from the Licensed Provider, must comply with these Terms of Use.
b. Users shall not post or transmit through this Website any material that violates or infringes in any way upon the rights of others, or any material that is unlawful, abusive, defamatory, invasive of privacy, vulgar, obscene, profane, or otherwise objectionable, which encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law. The Website reserves the right to suspend or terminate access for such users or terminate their registration, and such users shall not gain access to the Website.
c. The Website reserves the right to terminate access or change or discontinue any aspect or feature of the Website, including, but not limited to, content, graphics, deals, offers, settings, etc.
d. Any information other than guidance and advice received directly from the Third-Party Service Provider, including educational, graphics, research sources, and other incidental information on the Site should not be considered as medical advice. The Website does not guarantee the medical advice, if provided, by the third-party service provider, including registered Experts with the site. Users should always talk to an appropriately qualified health care professional for diagnosis and treatment, including information regarding which medications or treatments may be appropriate for them. None of the Content represents or warrants that any particular medication or treatment is safe, appropriate, or effective for the user. The Website does not endorse any specific tests, medications, products, or procedures.
e. The Website does not guarantee any untoward incident that may happen with the user after seeking the Service. The Website or the Service Provider providing the advice is not liable and does not guarantee any results as expected by the user, and accessing the Website in such a scenario is purely at the user's risk.
f. By using the Site, Application, or Services, the user agrees that any legal remedy or liability they seek to obtain for actions or omissions of other members, including service providers registered with the Website or other third parties linked with the Website, shall be limited to claims against the particular party who caused harm. Users agree not to attempt to impose liability on or seek any legal remedy from the Website with respect to such actions or omissions.
a. The Website shall have access to the user's account and the information created by the user to ensure and maintain the high-quality services provided by the Website and to address customer needs effectively. Users hereby consent to the unconditional access of their accounts by the Website, its employees, agents, and other appointed persons in this regard. To address complaints (if any received) and any suspected abuse reported, the Website shall investigate on a case-by-case basis using available records. Users are directed to read the terms provided in the Privacy Policy concerning such records.
a. Users hereby consent, express, and agree that they have read and fully understand the Privacy Policy of the Website. Users further consent that the terms and contents of the Privacy Policy are acceptable to them, including any updates, alterations, or changes made and duly displayed on the Website.
a. The Website may, in whole or in part, without informing the user, modify, discontinue, change, or alter the services ordered or the user's account registered with the Website. The Website may or may not issue notice or provide any reason for such action taken.
b. Violation of any conditions mentioned in these Terms of Use may lead to immediate cancellation of the user's registration, if registered with the Website. The Website reserves the right to terminate and initiate action immediately if:
c. For Service Providers, including Experts, users understand and agree that their relationship with the Website is limited to being a member, and they act exclusively on their own behalf and for their own benefit. The Website may terminate and deactivate the profile of such service providers for any violation of the present terms of use and the Service Terms and Conditions agreed upon between the parties during the registration of the data by such Service Providers.
The User agrees that the display picture for the products/services listed for purchase is for reference purposes only, and the Website will try to deliver the products/services ordered in an as-is condition as displayed on the Website. The User is advised to exercise discretion in such cases, and no refund shall be issued on such grounds.
No refund shall be processed on the order of any reports under any circumstances if the order has reached the "processing" (Assigned to a Service Provider) stage. The risk and liability of placing an order in a hasty and careless manner lies with the User, and the Website is not responsible for any refund once the processing stage has started.
No refund shall be processed once the order has been placed and executed. However, if the User intends to cancel a successfully placed order before execution, the User is required to contact the customer care team within 1 (one) hour of making the payment, whereafter it is entirely at the discretion of the Website whether to issue a refund.
Any technical delay or glitch reported in the Website during the processing of the request, which includes generating reports by the service provider, shall not be eligible for claiming a refund. The User agrees that the timelines are approximate and all necessary steps would be taken to adhere to the timelines as displayed.
No refund shall be processed for the reason that incorrect information or data has been provided by the User. The User agrees to be careful while providing any information to the Website and must re-check the information filled before clicking on "Submit." The User can request a change in the incorrect information or data entered, provided that the request for such change has been made with customer care within 1 (one) hour of the execution of the service rendered by the service provider.
No refund shall be processed for providing a wrong contact number for the purpose of availing the "Call with Service Provider" feature. The User, once opted for this feature, is advised to keep the Contact Number in a full coverage area and must answer the call when received. No refund shall be processed for any call which gets connected.
In case the Website or Payment gateway’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:
However, refund for multiple payments, if any, even after the above precaution against
Refunds will only be considered in the following cases:
Please Note: No refund will be given in case of lack of accuracy of any consultation. LifeGuru takes no responsibility for factual accuracy on any consultations.
Users can permanently delete their LifeGuru account by writing an email to LifeGuru customer care email ID support@lifeguru.app or by sending a WhatsApp message from their registered mobile number on our official support number +91 70195 35956 . Also, in the email mention the mobile number associated with the account you would like to delete. After receiving complete information, the user's account will be deleted within 3 working days.
The User, inclusive of astrologers and member customers, is obligated not to violate the privacy policy, terms and conditions, and any other terms defined on the Website. The User represents that they are an individual and not a corporation or other legal business entity, and that the rights to use the Website’s services are personal to them. While using the Website and engaging in any form of communication on any of the forums, including the products listed on the Website, the User shall not violate the following terms and conditions:
By becoming a registered member of the Website, the User agrees to the following situations, which are not exhaustive and may include services incidental to the below mentioned:
The User is under an obligation to provide accurate and complete banking information as and when required. For that purpose, the User agrees to:
Invalid or Unenforceable Provisions: The User agrees that if any part of these Terms of Usage is determined to be invalid or unenforceable pursuant to applicable law, including but not limited to the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms of Usage shall continue in effect.
The User expressly understands and agrees that, to the maximum extent permitted by applicable law, LifeGuru does not provide warranties for the service. Astrological counselling provided through the platform is based on cumulative or individual knowledge, experience, and interpretations of astrologers, and as such, it may vary from one astrologer to another.
LifeGuru is offering services through a diverse panel of Astrologers duly verified by the platform, and such Service Provider (Astrologer) may from time to time make recommendations of using mantras, yantras, gemstones, or other astrological remedies to be used by the User. Such recommendations are being made in good faith by the astrologers and LifeGuru and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors make no warranty that:
No advice or information, whether oral or written, obtained by the User from LifeGuru or through or from use of the services shall create any warranty not expressly stated in the terms of use.
To the maximum extent permitted by applicable law, LifeGuru will have no liability related to User content arising under intellectual property rights, libel, privacy, publicity, obscenity, or other laws. LifeGuru also disclaims all liability with respect to the misuse, loss, modification, or unavailability of any User content.
LifeGuru will not be liable for any loss that the User may incur as a consequence of unauthorised use of their account or account information in connection with the Website or any services or materials, either with or without the User’s knowledge. LifeGuru has endeavoured to ensure that all the information on the Website is correct, but LifeGuru neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or service.
LifeGuru shall not be responsible for the delay or inability to use the Website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities, and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability, or otherwise. Further, LifeGuru shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond LifeGuru's control.
The User understands and agrees that any material or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. LifeGuru is not responsible for any typographical error leading to an invalid coupon. LifeGuru accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
The Services provided by LifeGuru are for entertainment purposes only and LifeGuru, on behalf of itself and its suppliers, disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, title, non-infringement, and makes no warranty or representation regarding the results that may be obtained from the use of content or services, the accuracy or reliability of any content obtained through the Services, any goods or services purchased or obtained through the Website, and makes no warranty that the services will meet your requirements, be uninterrupted, timely, secure, or error-free. No advice or information, whether oral or written, obtained by you from LifeGuru shall create any warranty.
The services may consist of the following, without limitation: astrological content, reports, tarot readings, fortunes, numerology, predictions, live telephone consultations, email consultations or products sold through LifeGuru Shop. LifeGuru charges for the chat/call service offered on this platform on a per minute basis and holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems, any other products or services represented and sold on the website. No advice or information, whether oral or written, obtained by you shall create any warranty.
The advisors/consultants/astrologers are also members of the site and not employees of the Website or the company. However, the Website verifies the degrees, qualifications, credentials, and background of the advisors/consultants/astrologers but does not refer, endorse, recommend, verify, evaluate or guarantee any advice, information or other services provided by the advisors/consultants/astrologers or by the company, nor does it warrant the validity, accuracy, completeness, safety, legality, quality, or applicability of the content, anything said or written by, or any advice provided by the advisors/consultants/astrologers.
The website is not a suicide helpline platform. If you are considering or contemplating suicide or feel that you are a danger to yourself or to others, you may discontinue use of the services immediately at your discretion and please notify appropriate police or emergency medical personnel. If you are thinking about suicide, immediately call a suicide prevention helpline such as AASRA (91-22-27546669).
The Website shall not be liable for any inaccuracy, error or delay in, or omission o
Notwithstanding anything to the contrary contained herein, LifeGuru's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the Website, for the service during the term of membership.
The User shall indemnify, defend and hold harmless the Website and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants, and agents from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, attorney’s fees) arising from Your use of the Services, Your violation of the Privacy Policy or these Terms of Service, or Your violation of any third party's rights, including without limitation, infringement by You or any other user of Your account of any intellectual property or other right of any person or entity. These Terms of Service will insure to the benefit of LifeGuru's successors, assigns, and licensees.
The User acknowledges and agrees that all Content, including but not limited to text, software, music, sound, photographs, video, graphics, or other material contained on the LifeGuru platform, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. The User is not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorised by LifeGuru, its suppliers, or advertisers.
The User further acknowledges and agrees that any content, such as images, text, designs, etc., displayed on any of the portals of the LifeGuru platform may have been taken from various online portals such as Google Images, and that LifeGuru or its parent company Breeo Solutions Private Limited (formerly Breeo Gourmet Private Limited) is not liable for any copyrights of that content or data.
Except as otherwise stated in these Terms of Service, all notices to a party shall be in writing and shall be made either via email or post. Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit in the post, to Member at the address provided by Member in the Registration Data and to the Website at the address set forth below: “F-110, Roopendra Agrahara, Hosur Road,, Ansal forte apartments, 1st main road, Bangalore, Bangalore, Karnataka, India, 560068”
Any dispute, claim or controversy arising out of or relating to this Terms of Usage including the determination of the scope or applicability of this Terms of Usage to arbitrate, or your use of the Application or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator mutually appointed by Members and Website. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Bangalore. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.
Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in Bangalore in order to protect the rights of such party pending the completion of any arbitration hereunder, and both parties agree to submit to the exclusive jurisdiction of the courts of India and venue in Bangalore for any such proceeding. If either party files an action contrary to this provision, the other party may recover attorneys' fees and costs up to One Lakh Rupees INR.
These Terms of Usage shall be governed by and construed in accordance with the laws of India without giving effect to any choice of law and principles that would require the application of the laws of a different state. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Usage or Privacy Policy to be unenforceable or invalid, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law, and the remainder of the Terms of Usage or Privacy Policy, as applicable, will continue in full force and effect. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. Any waiver of any provision of the Terms of Usage shall be effective only if in writing and signed by [LifeGuru]. These Terms of Usage constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.
These Terms of Usage and your use of the Services will be interpreted in accordance with the laws of India excluding its rules on conflicts of laws. The parties agree to submit any dispute arising under these Terms of Usage to the jurisdiction of a court located in Bangalore for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
LifeGuru is a unique Indian Astrology platform that offers a wide range of services including personalized astrology consultations and tarot card readings. Our team of expert astrologers and tarot readers provide deep insights and guidance to individuals seeking clarity and direction in various aspects of their lives. Whether it's about love and relationships, career, health, or spirituality, LifeGuru provides accurate and reliable readings that help our clients make informed decisions and lead a fulfilling life. At LifeGuru, we believe in the power of astrology and tarot to unlock the mysteries of life and help individuals reach their full potential.
